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Novotel Cuzco, Cuzco

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From116US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Calle San Agustin 239, Cuzco, Peru, 0

Novotel Cusco is situated in a historic area, just three blocks from the Historic Center, a UNESCO World Heritage site. Known for its classy colonial atmosphere blended with modern touches, the hotel offers easy access to significant Incan attractions, including Machu Picchu. Its strategic location provides guests with convenient access to the vibrant culture and luxury shopping of Cusco while ensuring exceptional hospitality.

Location

Novotel Cusco is located approximately 6 miles from Alejandro Velasco Astete International Airport. The hotel is ideally situated, allowing guests to explore the ruins of Sacsayhuamán, just 12 minutes away, as well as local markets and cultural sites. Transportation options are readily available, making it easy to navigate the city's historical hotspots.

Rooms

All rooms at Novotel Cusco are equipped with modern comforts, including a minibar, a work desk, and a private bathroom. The hotel offers a variety of accommodations, including options adapted for guests with disabilities. Each room features a flat-screen TV, heating, and free toiletries for added convenience. Guests can enjoy comfortable amenities during both long and short stays.

Eat & Drink

Dining at Novotel Cusco includes a focus on international and local cuisine, served in a heated patio under a spectacular glass ceiling. Guests can indulge in Mediterranean dishes alongside traditional Peruvian flavors at La Cave. Breakfast is tailored to accommodate guests with early departures to enjoy before their tours.

Leisure & Business

The hotel's business amenities include a well-equipped office space designed to make work comfortable and efficient. Guests can unwind at the bar, featuring happy hour and a selection of beverages, making it suitable for relaxation after a day of activities. Facilities are aimed at blending leisure with productive work moments.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Colonial King Room
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Cuzco3300 ft
Airports
Alejandro Velasco Astete International (CUZ) 3.4 mi
Machu Picchu (MFT) 130.7 mi
Train
San Pedro Train Station3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • No parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Garden area
  • Spa & wellness center
  • Sauna
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Mini-bar
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Calle San Agustin 239, Cuzco, Peru, 0
Map view
Calle San Agustin 239, Cuzco, Peru, 0
Nearby
Ahuacpinta 659-A
Convent of Santo Domingo
1300 ft
Store
Plaza de Armas
1400 ft
508 Ave Infancia
Centro Historico De Cusco
1500 ft
Museums
Museo Inka
1300 ft
Calle Hatunrumiyoc 480
Twelve-angled stone
700 ft
Church
San Blas Temple
1000 ft
cnr Hatunrumiyoc & Herrajes
Religious Art Museum
600 ft
Church
Church and Convent of Our Lady of Mercy
1700 ft
Museums
ChocoMuseo
800 ft
CuscoPeru
San Blas
1800 ft
Sacred Valley of the Incas
1900 ft
Museums
Museo de Vida Monastica
500 ft
Oficina 212 Calle Triunfo 392 Main Square of Cusco
Huchuy Qosco
500 ft
20 km East of Cusco
Pikillaqta
900 ft
Church
Jesus, Mary and Joseph's Church
1000 ft
Museums
Museo Historico Regional
1600 ft
Via Espinar - Sicuani Complejo Arqueologico
Kanamarka
1300 ft
Museums
Casa Concha Museum
400 ft
Museums
Museo Maximo Laura
500 ft
Museums
Museo Palacio Arzobispal
500 ft
CuscoPeru
Callejon de Loreto
700 ft
Restaurants
Limbus Resto Bar
1900 ft
Calle Pasnapakana 133
Museo Del Pisco
300 ft
Calle Santa Catalina Ancha 398 corner with Calle San Agustin
La Bodega 138
400 ft
Herrajes 138 Cusco
Jack's Cafe Cusco
900 ft
Choquechaka 509 It is at the corner of the streets Choquechaca and Cuesta de San Blas.
Manka
100 ft
Calle San Agustin 224 - 2_ piso Costado del Hotel Marriot
Incanto italo peruano
900 ft
Calle Santa Catalina Angosta 135 Plaza de Armas
Pachapapa cocina cusquena y mas
1400 ft
Plazoleta San Blas 120 San Blas
365 Restaurante
100 ft
Calle San Agustin 239 - Centro de Cusco Este é o restaurante do Novotel

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great central location
Pleasant rooms
Service could be improved
Room for dining enhancement
7.6/10
Very good
Rooms
7.0
Location
8.2
Service
8.0
Dining
7.6
Guest reviews
7.6/10
based on 9 review
8.8
8.8/10based on 1386 review
Frances
United Kingdom, April  2024
7.0/10

The hotel offers averagely small but pleasant rooms. The service was a bit of a problem at times but mostly satisfactory. The location is great and very central, perfect for exploring the city. The dining experience was good overall. The facilities are decent but could be improved.

Rooms
7.0
The rooms are averagely small but pleasant, suitable for a short stay.
Service
6.0
The service was mostly good but had some issues. The staff was friendly overall.
Location
8.0
The location is great and very central, making it convenient for sightseeing.
Dining
7.0
The dining experience was good with some room for improvement.
Facilities
7.0
The facilities are decent, but there is room for enhancement.
Great central location
Service could be improved
Colin
United Kingdom, March  2024
7.8/10

The hotel is located right next to the JW Marriott, making it convenient for exploration. The rooms are spacious, clean, and comfortable, and the breakfast is a nice treat. The service, although not the most helpful overall, was extremely helpful when our flight got canceled. The location is superb, close to the main square and city center, perfect for discovery walks. Dining options were satisfactory, with early start times available. On the downside, the service was slow at times, and some areas lacked warmth and added value.

Rooms
8.0
The rooms were very large, clean, and comfortable.
Service
7.0
The service was extremely helpful when our flight got canceled, but overall not the most helpful at all times.
Location
9.0
The location was great, very close to the main square of the historic center.
Dining
7.0
Dining options were satisfactory, with early start times available.
Facilities
8.0
Nice to have access to hygiene amenities and being close to the Plaza.
clean
slow service
Andrew
United Kingdom, February  2024
7.4/10

The hotel offers comfortable rooms with some minor inconveniences, but the friendly staff and great location make up for it. The dining experience is decent, and the facilities are satisfactory.

Rooms
8.0
The rooms were comfortable, bright, and clean, equipped with essential amenities.
Service
9.0
The staff was very friendly and kind, making every interaction pleasant.
Location
7.0
The hotel's charmless location is compensated by its proximity to the historic district and essential sites.
Dining
6.0
The dining options were basic with limited choices but satisfactory overall.
Facilities
7.0
The facilities met basic needs, offering what was necessary for a comfortable stay.
Maureen
United Kingdom, October  2023
7.8/10

Staying at this hotel was a mixed experience. The rooms, although a bit outdated, were quite comfortable and quiet, and the location was excellent for exploring nearby attractions. The service was overall good, but not exceptionally warm and welcoming. The dining options were varied and satisfactory, offering early starts for busy days.

Rooms
7.0
The rooms were compact but understandable given the location, averagely small but pleasant, a bit outdated.
Service
8.0
The service was very good in general, although not 'genuinely' friendly.
Location
9.0
The location is great, situated in a quiet street within walking distance to main attractions.
Dining
8.0
The dining experience offered good and varied choices, starting early for convenience.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
Convenient Location
Outdated Rooms
James
United States of America, July  2023
8.6/10

I had a really nice stay at this hotel in Machu Picchu. The rooms before the upgrade were already nice, and the staff was very helpful with planning my tours. The hotel's location is excellent for exploring all the tourist spots, and the traditional design adds to its charm. On the downside, the breakfast was not as good, and they were a bit stingy with the amenities like providing only one bottle of water for the entire stay.

Rooms
8.0
The original rooms provided were really nice.
Service
9.0
The staff were great and ensured a very swift check-in.
Location
9.0
The location is just perfect, not right on the main plaza but close to everything, including nice bars and restaurants.
Dining
8.0
The breakfast included was very nice.
Facilities
9.0
The hotel is a beautiful traditional-looking space with very comfortable areas to relax.
Bob
United States of America, July  2023
7.4/10

The hotel has a great location in the heart of Cusco, close to the main attractions. The rooms are on the small side, and some may face noise issues from the walkway. The service quality varies, from going the extra mile to being somewhat indifferent at times. The dining offers a variety of options with some room for improvement. Overall, a decent option centrally located in the heritage part of Cusco.

Rooms
7.0
The rooms are small and some face noise issues from the walkway. They are cozy but lacking in natural light.
Service
6.0
The staff are attentive and helpful overall, with notable exceptions. Service can be inconsistent.
Location
9.0
The hotel's location is outstanding, right in the heart of the heritage part of Cusco, making it convenient for exploring the city.
Dining
7.0
The dining options are varied, but there is room for improvement in terms of service efficiency. The breakfast feels a bit like a production line.
Facilities
8.0
The facilities are decent, offering the necessary amenities for a comfortable stay.
Percy
United Kingdom, July  2023
7.8/10

The hotel had some drawbacks like dark rooms that felt a bit prison-like, but the friendly and helpful service made up for it. The location was perfect for exploring the city with great dining options nearby. The breakfast was delightful, but the check-out process could be smoother.

Rooms
7.0
The room we initially had was not ready and a bit dark with only a tiny window toward the ceiling, giving it a prison cell vibe.
Service
9.0
The staff were extremely friendly and accommodating, offering to switch our room the next day and providing valuable local information and taxi assistance.
Location
8.0
The hotel's location was beautiful, just a short walk from Plaza de Armas and surrounded by great restaurants, making it easy to explore the city.
Dining
8.0
The dining options were good, with a varied selection including eggs cooked to order, but the check-out process was a bit rushed when we had to leave early.
Facilities
7.0
The facilities were decent overall, but the check-in process could have been smoother.
Bob
United Kingdom, June  2023
8.2/10

I had a lovely stay at this hotel. The rooms were clean and comfortable, the breakfast was excellent, and the overall atmosphere was very nice. However, the rooms were too hot for sleeping, which was a bit uncomfortable at times.

Rooms
8.0
The rooms were very clean and comfortable, and the breakfast was excellent.
Service
9.0
The service was extremely helpful, especially when our flight got cancelled. The staff were reassuring and understanding during our stay, which made us feel well taken care of.
Location
7.0
The location is really close to the main square and city center, making it convenient for exploring. However, being on a narrow, one-way street caused some logistics issues with transportation.
Dining
9.0
The dining experience was wonderful. The breakfast was fantastic with flavorful options that exceeded expectations. The spread was one of the best we've seen.
Facilities
8.0
The facilities at the hotel were great, offering everything we needed for a comfortable stay.
Richard
United States of America, June  2023
7.4/10

The hotel is very well located in the heart of Cusco, just a short 3-minute walk to the main plaza offering convenience. While the rooms are on the smaller side and feel outdated with tiny windows, the service is exceptional, offering helpful and professional assistance. The dining options are varied and tasty, making it a delightful experience overall.

Rooms
5.0
The rooms are quite small and old, resembling prison cells with tiny windows towards the ceiling.
Service
9.0
The service provided by the staff was top-notch, with extra care given to informing us about tour options and local conditions. The breakfast included was also very nice.
Location
8.0
The hotel's location at the center of Cusco is fantastic, offering easy access to the main plaza and popular restaurants. It's lively but not noisy, making it a great choice.
Dining
8.0
The dining experience at the hotel is delightful, offering a varied selection with eggs cooked to order. The food is delicious, with fresh fruit and good coffee to enjoy.
Facilities
9.0
The hotel boasts great facilities including room service, dry cleaning, and laundry services for added convenience.
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Rooms and Guests2 Guest, 1 Room